ادامه در سایت هاروارد :
2024
Video Quick Take: Intercom’s Brian Donahue on How AI Customer Service Agents Are Delivering Massive Value - SPONSOR CONTENT FROM INTERCOM
https://hbr.org/sponsored/2024/09/video-quick-take-intercoms-brian-donahue-on-how-ai-customer-service-agents-are-delivering-massive-value