Urgently require L1 System Engineer for Powai(Mumbai) Location.
Please find the below JD:
Experience: 1 to 4yrs.
No. of Position: 1
Location: Powai(Mumbai)
•Proven knowledge of all aspects of the Windows desktop infrastructure.
•Knowledge in ticketing tool.
•Demonstrated excellent Oral and written communication and interpersonal skills.
•Basic Knowledge on Linux Administration, Windows Administration, Mac OS Administration.
•Basic Knowledge on Hardware, Security, Network Printer.
•Good Knowledge on Networking at least L1 level.
√Experience with Access Control or any bio metric devices.
•Basic Knowledge on Wireless and Network Security.
•Basic Knowledge on NVR or DVR, Experience with any Monitoring Servers.
•Basic Knowledge on Suite or O365 or any emails server.
•Knowledge on Audio video devices, Projectors.
•Coordinate with internal team/vendors.
•Flexibility in moving between centres (within city) if required.
•Serve as a first point of contact for the customer seeking technical assistance over the phone, email, or tickets.
Provide accurate information on IT products or services.
•Follow-up and update customer status and information.
•Pass on any feedback or suggestion by customers to appropriate internal team.
If you're interested then send him your updated resume at: [email protected] or call him for more information: 8800452568