Zipmex Asia Announcements

We would like to inform you that you can now deposit and withdraw all cryptocurrencies as per usual. The system maintenance is now completed.

Note: Currently the trade function on our platform is paused.

We would like to inform you that we will be conducting a System Maintenance on Sunday, 5 March 2023 from 17:00 - 22:00 (UTC+7).

During this time, you will be unable to deposit and withdraw digital assets on our platform. Deposit and withdrawal functionalities for digital assets will be re-enabled once the System Maintenance has been completed.

Please note that the scheduled System Maintenance period is only an estimate. System Maintenance may end earlier than planned.

Note: Currently trade function on our platform is paused.

We apologise for any inconvenience caused.

Thank you for your support.

ZMT will get upgraded soon! 😎 🆙

In addition to using the Ethereum network, users will be able to deposit and withdraw ZMT via BNB Smart Chain (BEP-20) soon.

Read more 👉 https://zipmex.app/ufvWy

We would like to remind all eligible creditors of Zipmex that they will have until tomorrow (21 February 2023) only if they would like to cast their vote in the scheme. The documents have already been sent out via email by scheme manager KordaMentha.

Read more for voting details 👉 https://zipmex.app/ufts0

We would like to inform you that the scheme documents have already been sent out via email to all eligible creditors of Zipmex by our scheme manager KordaMentha.

Read more for voting details 👉 https://zipmex.app/ufts0

📣 We will temporarily suspend all deposits and withdrawals of ADA due to Cardano network upgrade and hard fork.

From: 14 February 2023, 19:00 (UTC+8) until further notice.

Read more 👉 https://zipmex.app/ufsm2

The Polygon (MATIC) network upgrade and hard fork is now completed.
You can now withdraw MATIC as per usual.

Note: Currently trade function on our platform is paused.

Channel photo updated

⏰ Announcement:

There will be a System Maintenance to improve our service on 27 November 2022 at 18:00 to 21:00 (UTC+8). Customers will not be able to withdraw all digital assets during the time mentioned. Please contact us if you have any issues.

Note: Currently trade and deposit functions on our platform are paused.

*Maintenance timing is an approximate time. Maintenance may end earlier than planned, but not later than the end time given.

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia

📢 Important Announcement 📢

For the past 3 months after the Singapore Court has granted Zipmex Group moratorium relief, Zipmex has been in constant contact with regulators to provide them with regular updates on the evolving situation.

Zipmex has been working to ensure that we adhere to what serves our customers' best interests in all our actions.

A summary of the past prominent moratorium-related measures and our plan in the near future are below for your reference.

1. Our solicitors in Singapore, Morgan Lewis Stamford LLC, have regularly submitted updates on Zipmex Group’s monthly management accounts to the Singapore Court.

2. Zipmex Group has held a Town Hall within the 1-month timeframe set by the Singapore Court to inform and update our creditors and customers with all relevant information they ought to know firsthand.

3. Zipmex Group and a number of counsellors have considered the establishment of the creditor committee. However, we have also unanimously agreed that doing so might bring about unfair treatment to other creditors in different countries and create financial burden to the management fund.

4. Zipmex Group has today filed applications for the extension of the moratorium until 2 April 2023 to support the restructuring efforts (pending consideration by the Singapore courts). The Court documents filed in Singapore will be made available to all interested parties imminently.

Zipmex is committed to ensuring that all interested parties continue to be kept up to date with the progress and the situation.

Please continue to monitor our channels as we’ll keep you posted on any updates that come in.

For more information please see: https://zipmex.app/ufblx

For further enquiries, reach out to Customer Support on Live Chat – we’ re ready to help 24/7.

📢 Important announcement 📢

🛎 Zipmex is constantly reviewing the listed assets on our platform as we strive to provide the best trading experience for our customers. As a result, Zipmex is delisting TrustSwap (SWAP).

🛎 Asset delisting schedule:

🔵 2 December 2022 18:00 (UTC +8) - TrustSwap (SWAP) will be delisted from the exchange.
🔵 16 February 2023 18:00 (UTC +8) - Last day customers will be able to withdraw the asset marked for delisting via the Zipmex website and app.
🔵 16 February 2023 18:00 (UTC +8) onwards - Holders of SWAP who have yet to withdraw their SWAP assets by this time and date will have their SWAP assets liquidated into the equivalent amount in USDT into their Trade Wallet by 23 February 2022 at the latest. The amount of USDT that users will receive will refer to the Market Price where the liquidation takes place.

Note: Currently trade and deposit functions on our platform are paused.

We apologise for the inconvenience caused.

Read more: https://zipmex.app/ufaX5

📢 Important announcement 📢

🛎 Zipmex is constantly reviewing the listed assets on our platform as we strive to provide the best trading experience for our customers. As a result, Zipmex is delisting ATLAS & GODS as of today.

🛎 Assets delisting schedule:

These assets will be made available for withdrawals over the next 2 weeks (by 29 November 2022). Holders of the stated assets will be notified when withdrawals are available.

Please note, the following withdrawal fees will continue to be applicable for all withdrawal requests: https://zipmex.com/fee-schedule/

Your assets will be kept in your account until the withdrawal process has been completed.

Note: Currently trade and deposit functions on our platform are paused.

We apologise for the inconvenience caused.

Read more: https://zipmex.app/ufav3

For further enquiries, reach out to Customer Support on Live Chat – we’ re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia

🛎 Zipmex will be delisting this following assets:

📌 FTX Token (FTT)

Read more: https://zipmex.app/ufaex

Zipmex app for iOS mobile devices is now accessible.
Please update the Zipmex app to version 22.7.0 by downloading it through AppStore on your iOS devices before login.

Thank you for your patience.
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Reach out to Customer Support on Live Chat – we’re ready to help or answer questions 24/7. Or contact us via:
Email: [email protected]
Facebook: Zipmex Asia

Important Announcement
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Zipmex App is temporarily inaccessible through iOS mobile devices. We are currently investigating the issue and will bring our iOS application back online as soon as the issue is resolved.
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Our android mobile application is functioning normally. You can also access Zipmex through our website.

Please log into https://trade.zipmex.com/sg/accounts/sign-in/ only.
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Please beware of phishing websites and follow the latest updates on Zipmex official channels only.
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We will inform you once the system is back to normal.
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We apologise for any inconvenience caused.
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Reach out to Customer Support on Live Chat – we’re ready to help or answer questions 24/7. Or contact us via:
Email: [email protected]
Facebook: Zipmex Asia

📢 Important Announcement 📢
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Withdrawals for XLM and LTC are now re-enabled
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This means that now you are able to withdraw your XLM and LTC assets from your Trade Wallet as usual.
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To learn more, click 👉 https://zipmex.app/ueY4L
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Note: Currently trade and deposit functions on our platform are paused.

🔔 To support Cardano’s “Vasil” network upgrade on 22 September 2022, withdrawals of ADA will be temporarily paused on Zipmex during the time of “Vasil” hard fork until the upgrade is complete.
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📌 Wallet balances of ADA will not be affected by this upgrade.
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📌 No action is required from you for the duration of the Vasil upgrade.
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Zipmex will follow any announcements by Cardano closely to monitor for network resumption and the re-enabling of withdrawal functionality. We will notify you if there are any further announcements.
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To learn more, click 👉 https://zipmex.app/ueY4E

📣Cardano’s “Vasil” network upgrade and what it means for you.
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🛠 Zipmex will support Cardano’s “Vasil” network upgrade on 22 September 2022.
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🔵 What happens next?
📌 As a precautionary measure, withdrawals of ADA will be temporarily paused on Zipmex during the time of “Vasil” hard fork until the upgrade is complete.
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📌 Wallet balances of ADA will not be affected by this upgrade.
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📌 No action is required from you for the duration of the Vasil upgrade.
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Zipmex will follow any announcements by Cardano closely to monitor for network resumption and the re-enabling of withdrawal functionality. We will notify you if there are any further announcements.
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🔵 Why is “Vasil” hard fork important?
🔺The Vasil hard fork is an upgrade to its network capacity and to Cardano’s smart contract programming language which will bring many benefits including:
- Increase speed & throughput making Cardano faster to use
- Reduced transaction costs by making transactions small and lightweight
- Improved experience of developers to develop DApps.
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Note: Currently trade and deposit functions on our platform are paused.
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Read more 👉 https://zipmex.app/ueXWI