yam_chik

Subject: Complaint Against KCEX – Fraudulent Withholding of User Funds

Dear CoinMarketCap Support Team,

I am writing to formally report KCEX for fraudulent practices that involve unfairly withholding user funds and effectively stealing realized profits under the guise of "risk control."

Issue Summary:
Once a user signs up, completes KYC verification, makes a deposit, and starts trading futures, KCEX unethically blocks withdrawals after a user closes a position with realized profits. They claim that withdrawals are frozen due to “risk control” but refuse to provide any clear explanation or resolution, effectively stealing users’ profits.

Detailed Complaint:
Users are allowed to sign up, verify their account, and deposit funds without issue.
Trading futures is allowed, and users can open and close positions freely.
Upon closing a profitable position, users find that their withdrawal is suddenly frozen.
KCEX then refuses to process withdrawals, falsely citing "risk control," with no transparent criteria or process for resolution.
This practice traps user funds and creates an unfair and fraudulent trading environment.
Request for Action:
As a reputable platform, CoinMarketCap should take immediate action to investigate and warn users about KCEX’s fraudulent activities. I urge CoinMarketCap to:

Flag KCEX as a high-risk or scam exchange to alert potential traders.
Investigate these withdrawal issues by requiring KCEX to clarify its risk control measures.
Suspend or delist KCEX if it continues these deceptive practices.
Many users have already fallen victim to this scam, and urgent action is needed to prevent further losses.

I appreciate your attention to this matter and look forward to your response.

Best regards,
[Your Name]
[Your Contact Information]
[Your CoinMarketCap Account (if applicable)]