BitForex Announcements

Dear BitForex Users,

We appreciate your understanding and patience during this period. We have successfully processed withdrawal requests for some users, who have already received their assets. Due to the substantial workload and the need for thorough verification of account information and assets, we will continue to process withdrawals in batches. Additionally, we are actively coordinating with the third-party platform (OKX, Binance) to address the issue of asset freezes, which may affect the withdrawal process for some users.

Thank you for your continued understanding and support.

BitForex Team

https://x.com/bitforexcom/status/1822155796840349904

Dear BitForex Users,

We are currently processing a high volume of withdrawal requests and need additional time to verify account details and other necessary verification. We kindly ask for your patience during this period.

Thank you for your understanding and support.

#Bitforex

https://x.com/bitforexcom/status/1816814280735604835

Dear BitForex Users,

Thank you for your patience and understanding. We are pleased to announce that the BitForex official website will be live and open for withdrawal applications starting at 24/07/2024 20:00 GMT+8.

For more details, please refer to our [official announcement]
( http://bitforex.com )

If you have any questions or require further assistance, please contact us via our official email([email protected]). Our customer service team will respond promptly and provide the necessary support.

Best regards,
The BitForex Team

#Bitforex

https://x.com/bitforexcom/status/1815966870526427335?s=46&t=dsvQZEXsh313Cgtk-o-uvQ

BitForex Announcements pinned «Dear Bitforex Users, We sincerely apologize for the inconvenience and concerns you have experienced during this period. On February 23, 2024, the Bitforex team was detained and investigated by the Jiangsu Province police in China. This unexpected event caused…»

Dear Bitforex Users,

We sincerely apologize for the inconvenience and concerns you have experienced during this period. On February 23, 2024, the Bitforex team was detained and investigated by the Jiangsu Province police in China. This unexpected event caused the platform to become inaccessible, and users were unable to withdraw asset on that day. Due to the sensitive nature of the situation, we were unable to provide timely notifications to our users.

After persistent efforts and communication, we are now allowed to announce that the Bitforex platform will reopen soon, exclusively for users to withdraw their asset. The specific details are as follows:
1. Trading Suspension: All trading functions will be suspended, and users will not be able to execute any buy or sell action.
2. Registration Suspension: During this period, new user registrations will be halted.
3. Deposit Suspension: Users will be unable to deposit asset into their platform accounts.
4. Closure of All Platform Service & Products: The platform will cease all types of service & products and undergo a comprehensive rectification.
5. Withdrawal Process: Users will be able to withdraw their assets from the platform to designated personal or external third-party wallets.
6. KYC Verification: Users holding perpetual contracts position will be required to provide KYC (Know Your Customer) documentation, including passport, phone number, and other necessary identification information for withdrawals.

We understand that this incident has caused significant inconvenience and distress to our users, and we sincerely apologize for this. We are making every effort to ensure the safety of user assets.

If you have any questions or require further assistance, please contact us via our official email ([email protected]). Our customer service team will respond promptly and provide the necessary support.

Once again, we extend our sincere apologies and gratitude to all our users. Thank you for your understanding and support.

Sincerely,
The BitForex Team

https://x.com/bitforexcom/status/1814314174782255524?s=46&t=dsvQZEXsh313Cgtk-o-uvQ

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BitForex ✖️ $FXB @FxBox_Official


Time ⏰ 2024/02/09 15:00(GMT+8)
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https://support.bitforex.com/hc/en-us/articles/28242811569945

Keep your assets safe with BitForex.

#Cryptocurrency Security Measures

https://twitter.com/bitforexcom/status/1754038326951043583

Dear BitForex Family,

Six years ago, we embarked on an adventurous journey into the world of Cryptocurrency & Blockchain technology together. These six years represent not just the passage of time but the six years of unity, struggle, and growth we shared. From the inception of BitForex, witnessing the company's robust growth, to taking on the role of CEO – it has been a journey that fills me with pride and gratitude.

Today, I have decided to step down from the position of CEO, but my heart remains deeply rooted in the BitForex family. A new leadership team is poised to take the reins, and I believe they will guide BitForex towards even greater horizons. I will continue contributing my wisdom and strength to BitForex because this is my eternal commitment to this home.

The six-year journey is the crystallization of our collective effort and sweat, and each one of you is a source of pride for BitForex. I have boundless confidence in BitForex's future. In the ever-evolving tide of the cryptocurrency market, we have the opportunity to continue leading and achieving even more brilliance. The future of the crypto market is filled with limitless possibilities, and BitForex will be a steadfast pillar in this transformative journey.

Thanks to every BitForex family member, your support and efforts have brought us to where we are today. Let us face the challenges of the future hand in hand, creating a brighter tomorrow for BitForex.

With gratitude and anticipation,
Jason Luo

https://support.bitforex.com/hc/en-us/articles/28260960127385

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