NEAROUTE Announcement

Nearoute IDC Platform Migrate Notification
Nearoute IDC平台登录迁移通知

We are glad to inform everyone that we have completed the integration of the idc.nearoute.io platform with the Nearoute Cloud Platform (nearoute.com). From now on, the original IDC platform (based on WHMCS) will adopt the Nearoute Cloud Platform for SSO (Single Sign-On) authentication. For the foreseeable future, we will maintain both platforms online with unified login until we have seamlessly migrated all IDC platform services to the cloud platform, at which time the IDC platform (based on WHMCS) will be completely phased out.

This integration is based on user email addresses. For users of the original IDC platform who have not registered for a cloud platform account, we have automatically registered you, and your password remains the same as your original IDC platform password. For users who have registered on both platforms using the same email address, we have automatically merged your accounts, with the password for the cloud platform taking precedence. If you have forgotten your cloud platform password, you can reset it.

We anticipate that both platforms will remain online for 3-6 months. During whole period, you can manage your existing products on both platforms. We will not merge balances for the time being, and you can continue to renew your services in the original manner. Before the complete closedown of the IDC platform (based on WHMCS), we will unify and merge balances and invoices, with all new invoices generated on the cloud platform and payments made there.

During the migration period, the SLA of any product on both platforms will not be affected, and the entire migration process will be seamless for users. You only need to wait patiently.


我们非常开心地告诉大家，我们已经完成了 idc.nearoute.io 平台与Nearoute云平台(nearoute.com)的整合，即日起原idc平台(基于WHMCS) 将采用Nearoute云平台进行SSO统一认证。未来一段时间我们将会同时保持双平台在线和统一登录，直到我们将IDC平台的业务全部无缝迁移至云平台，届时idc平台(基于WHMCS) 将彻底下线。

本次整合是以用户邮箱为准，原idc平台用户如没有注册云平台账号的，已经为您自动注册，并且密码和idc平台原密码一致。使用过相同邮箱同时注册过双平台的用户，我们已经为您自动合并账号，密码以云平台的密码为准。如果您忘记了云平台的密码可以进行重置。

我们预计双平台同时在线将持续3-6个月，在此期间您可以同时在两个平台管理您的现有产品，我们暂时不会合并余额，您仍然按照原方式进行续费。在原idc平台(基于WHMCS) 彻底下线前，我们将会统一合并余额和账单，所有新的账单将会生成在云平台，在云平台进行支付。

过渡期间，您双平台任意产品在线率均不会受到影响，整个迁移过程对用户完全无感，您只需耐心等待即可。

Scheduled Maintenance Notice

Brief Summary: Nearoute is scheduled to switch its network port in Hong Kong to improve our service quality and reliability.

Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Hong Kong. This maintenance is part of our commitment to providing superior service and connectivity.

Planned Start Time: March 30, 2024, at 2:00 AM (UTC+8)
Planned End Time: March 30, 2024, at 7:00 AM (UTC+8)

Maintenance Content: Migration of architecture to EVPN-VXLAN.
Expected Impact: The maintenance will affect customers in MEGA GATEWAY cabinet 27. We anticipate a brief period of service interruption lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition.

We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

Maintenance Completion Notice

Brief Summary: The scheduled network port switch in Hong Kong by Nearoute has been successfully completed, enhancing our service quality and reliability.

Details: We are pleased to announce that the planned maintenance operation by Nearoute, involving a network port switch in Hong Kong, has been successfully completed. This maintenance was carried out as part of our ongoing commitment to improving network performance and reliability, ensuring superior service and connectivity for our users.

Start Time: March 27, 2024, at 2:00 AM (UTC+8)
End Time: March 27, 2024, at 04:05 AM (UTC+8)

Outcome: The maintenance was executed smoothly, with only a brief period of heightened latency observed, lasting a few minutes within the scheduled maintenance window. Our engineering team worked diligently to minimize the impact, ensuring a seamless transition for all our users.

We would like to extend our gratitude for your patience and understanding as we worked to enhance our network infrastructure. Your continuous support is highly appreciated. Should you have any concerns or require further information, please do not hesitate to contact our support team.

Scheduled Maintenance Notice

Brief Summary: Nearoute is scheduled to switch its network port in Hong Kong to improve our service quality and reliability.

Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Hong Kong. This maintenance is part of our commitment to providing superior service and connectivity.

Planned Start Time: March 27, 2024, at 2:00 AM (UTC+8)
Planned End Time: March 27, 2024, at 6:00 AM (UTC+8)

Expected Impact: We anticipate a brief period of heightened latency lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition.

We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

Scheduled Maintenance Notice

Brief Summary: Nearoute is scheduled to switch its network port in Tokyo to improve our service quality and reliability.

Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Tokyo. This maintenance is part of our commitment to providing superior service and connectivity.

Planned Start Time: March 13, 2024, at 19:30 (UTC+8)
Planned End Time: March 13, 2024, at 20:00 (UTC+8)

Expected Impact: We anticipate a brief period of heightened latency lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition.

We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

Emergency Notification Summary:

Issue Cause: Due to an anomaly in the router port in Tokyo, the BFD and ISIS protocols are unable to operate normally. We plan to revert the configuration to its original state and then upgrade the routing system.

Scheduled Maintenance Window for Tokyo Region:
- Start: 1 March, 2024, at 09:30 (UTC+9)
- End: 1 March, 2024, at 10:30 (UTC+9)

Expected Impact:
The router in Tokyo will be temporarily offline during the maintenance period. Customers may experience intermittent network connectivity issues or may be unable to access certain services. Our team will make every effort to minimize the duration of impact and restore full services as quickly as possible. We appreciate your patience and understanding during this maintenance period.

Scheduled Maintenance Completion Notice

Brief Summary: Nearoute's scheduled network port switch in Tokyo has been successfully completed, enhancing our service quality and reliability.

Details: We are pleased to announce that the scheduled maintenance to switch the network port in Tokyo has been concluded successfully. This operation is a testament to Nearoute's dedication to continuous improvement in network performance and reliability. We thank you for your patience and understanding during this period.

Actual Start Time: March 1, 2024, at 08:12 (UTC+8)
Actual End Time: March 1, 2024, at 08:15 (UTC+8)

Impact Recap: As anticipated, there was a brief period of heightened latency lasting a few minutes within the maintenance window. Our engineering team worked diligently to minimize this impact and ensured a smooth transition.

We appreciate your support as we enhance our network infrastructure. Our commitment to providing superior service and connectivity remains unwavering. For any concerns or further information, please do not hesitate to contact our support team.

Scheduled Maintenance Notice

Brief Summary: Nearoute is scheduled to switch its network port in Tokyo to improve our service quality and reliability.

Details: To ensure continuous improvement in our network performance and reliability, Nearoute will be performing a port switch operation in Tokyo. This maintenance is part of our commitment to providing superior service and connectivity.

Planned Start Time: March 1, 2024, at 06:00 (UTC+8)
Planned End Time: March 1, 2024, at 08:00 (UTC+8)

Expected Impact: We anticipate a brief period of heightened latency lasting a few minutes during the maintenance window. Our engineering team will strive to minimize this impact and ensure a smooth transition.

We appreciate your understanding and patience as we enhance our network infrastructure. For any concerns or further information, please contact our support team.

恭喜中奖的小伙伴们～可以额外获得$50的Nearoute余额^_^ 非常感谢大家一直以来的陪伴和支持！🎉🎉🎉🎉🎉

祝大家龙年快乐🎉～新的一年顺顺利利🎉～

Announcement: Maintenance Completion

We are pleased to announce that the scheduled maintenance of the Nearoute MEGA Gateway Core Switch has been successfully completed.

Details:
- Issue Addressed: LACP (Link Aggregation Control Protocol) down.
- Action Taken: Emergency reboot of the Nearoute MEGA Gateway Core Switch.
- Maintenance Window:
- Start: February 5, 2024, at 08:40 (UTC+8)
- End: February 5, 2024, at 10:05 (UTC+8)

Current Status:
- The maintenance was completed as planned, and the LACP issue has been resolved.
- All services related to the Nearoute MEGA Gateway Core Switch are now fully operational.

We appreciate your patience during this maintenance period and apologize for any inconvenience caused. If you experience any issues or require further assistance, please do not hesitate to contact our support team.

Thank you for your understanding and support.

Emergency Maintenance Summary:

Issue:
Nearoute MEGA Gateway Core Switch LACP (Link Aggregation Control Protocol) is down.

Action:
An emergency reboot of the Nearoute MEGA Gateway Core Switch is planned to address the LACP issue.

Scheduled Maintenance Window:
- Start: February 5, 2024, at 20:40 (UTC+8)
- End: February 5, 2024, at 21:40 (UTC+8)

Expected Impact:
During the maintenance window, the link associated with the Nearoute MEGA Gateway Core Switch will be down. Normal operations will resume post-maintenance, pending successful resolution of the LACP issue.

Nearoute东京上新套餐，月付仅29刀4C/32G/200GSSD，随开随用，删机后不再计费。

Happy New Year 🥳 新年快乐🎉～祝大家新的一年顺顺利利～

圣诞快乐🎄

#Announcement
From now on (November 10, 2023), we will begin IPv6 traffic independent billing. The tentative IPv6 traffic cost is 2USD per TB, in/out which higher. We will sell IPv6 only instances recently, which will provide excellent cost performance and a shared IPv4 egress.

即日起(2023年11月10日)，我们将启用IPv6独立计费功能，目前暂定IPv6每TB流量费用为2USD，入出取高值。我们将于近日正式推出纯IPv6实例，将会提供超值的性价比和共享IPv4出口的体验。

Scheduled Maintenance

Brief Summary
Nearoute will upgrade core router in Hong Kong.

Details
Nearoute will upgrade external gateway device to improve exchange capacity, and provide Dual RE protection at the same time.

Planned Start
17 Sep 23 04:00 UTC+8
Planned End
17 Sep 23 06:00 UTC+8

Expected Impact
Several seconds outage within the change window in normal. If it needed, maybe an outage of several minutes which impacts customers in AS51847 directly, including Cloud Service.

计划中的维护：
我们将于9月17日凌晨4点-6点进行香港核心设备升级，正常情况下可能会出现数次秒级中断。在特殊情况下，可能会出现分钟级中断，将影响云服务和直接位于AS51847下的客户。

Nearoute Cloud Platform Notice:

We have reopened registration and now you can sign up via cloud platform.

注册功能已重新开放。

https://my.nearoute.com